FAQ

Check our frequently asked questions

Well, that depends on the type of catering you'd like. You can book up to a year in advance; if you know the date, give us a call. Depending on the order size, we may be able to handle your request the same day, but 2-3 days in advance is appreciated. The more notice we have, the better.

There's a special method to cooking award-winning BBQ, and that means slow-smoking to perfection. While we can't guarantee that we'll be able to take your last minute order, we'll do our best to fulfill your desires. To make changes to your existing order, just give us a call during business hours and provide at least 24 hours notice.

Depending on the size of the order, a deposit may apply, however we will confirm this amount with you once you provide your completed Catering Booking Form.

For SB To-Go and Catering Delivery, please let us know if you want to cancel 72 hours in advance via email. We will send a confirmation of the cancellation. For parties at our place, a 2-week cancellation notice via email is requested. If you want to cancel within 2 weeks of your event date, we reserve the right to retain your full deposit. Cancellation fees may apply without the timely notice.

It's important to confirm your order and make sure we have all the information we need to make your party the best it can be. Confirmations will be provided via our Catering Booking Form. Unconfirmed orders will not be guaranteed. We cannot accept changes, cancellations, or confirmations through voicemail.